Privacy Policy

Privacy Policy for Looking Glass Solutions

Introduction
Looking Glass Solutions is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect
We collect the following customer information:

  • Names
  • Emails
  • Payment details

Purpose of Data Collection
We collect customer data for the following purposes:

  • Completing orders
  • Sending marketing emails

Data Protection and Security
We use secure cloud services to protect your data and delete personal data when it is no longer legally required.

Cookies and Tracking Tools
We use cookies on our website. Please note that our platform does not manage cookie consent, so you may need to manage your cookie preferences through your browser settings.

Third-Party Data Sharing
We share customer data with the following third-party services:

  • Mailerlite (Ireland) and their privacy policy can be found here
  • WooCommerce (US) and their privacy policy can be found here
  • HubSpot (US) and their privacy policy can be found here
  • Google (US) and their privacy policy can be found here
  • Microsoft (US) and their privacy policy can be found here

Marketing Communications
Customers have the option to opt out of marketing communications at any time.

Data Retention
We retain customer data only as long as legally required and ensure that it is deleted thereafter.

Data Breach Notification
In the event of a data breach, we will notify affected customers via direct email.

Selling of Data
We do not sell customer data to any third parties.

Customer Data Access and Updates
Customers can request to see, update, or delete their personal information by contacting us at info@LookingGlassSolutions.com.

Contact Information
For questions or concerns about this privacy policy, please contact us at info@LookingGlassSolutions.com.

Compliance
This privacy policy is designed to comply with applicable laws and regulations, including GDPR.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

By using our services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting